Hotel Regina
Vad gästerna säger
The property was located at a prime, central location. The staff, reception to housekeeping to the cafe were all customer-centric and made us feel at home during our stay. Our room had a balcony which gave us a good view of a stretch of Calle de Alcala. Fabulous hotel! Highly recommended!
Anj
december 2024
Excellent location. Staff were friendly, professional and made some excellent dinner recommendations / bookings for us. The breakfast was a treat - lots of choice and very good quality. Everywhere was spotlessly clean.
Rachael
november 2024
The room has great air conditioning, the windows are sound proof and has electric shutters and black out curtains, these things helped in making sure we got a good night sleep. Staff were amazing and went beyond expectations. Housekeeping treated my son's stuffed animal with due respect. Lucrezia at Reception was amazing and helped me with hair and makeup booking as I had a wedding to attend the next day. She called a couple of places I suggested and suggested other options that worked for me. Everyone were helpful and friendly and always greeted us with big smiles.
Duha
januari 2025
Superb location: Metro station right outside the hotel gate and Prado Museum within 15 min walking distance Fancy breakfast:The cafeteria open late into almost noon that day. There’s also a great range of food to choose from even at that time. The kind of flexible timetable of breakfast really consider for people who sleep late like me Well-trained staff: What impressed most me is the young door boy that day who even informed us how to unlock the AC. I have to admit I had been bothered by the locked AC many times before at other hotels but no one ever mentioned it before. The staff at front desk were also very obliging and offered to store the luggage for us. Staff at cafeteria asked first before they took down all the meal on offer at breakfast. Other hotels may also manage to do some of the points above but Hotel Regina is the first to satisfy all the requirements I have even before I put forward them. It’s these small gesture set it apart I guess it undergo an updating recently for the well-lit rooms with modern facilities and decorations. I think the sound proof of the room is quite Ok for me and my family. I am noise sensitive wearing earplugs every night and I had sound sleep at hotel.
Lei
augusti 2024
The staff, especially mario & Marta they were very helpful, contentious. Everybody at the Regina helps keep a tight ship from cleaning staff to breakfast room. They are all very friendly. The rooms are very modern with comfortable beds. The bathroom has everything you could possibly need for a holiday. The location of hotel is perfect for exploring Madrid on foot.
Bernadette
december 2024
Breakfast was outstanding in terms of breadth and quality of food. Bed was very comfortable. Spacious room and bathroom, with excellent shower. The location was excellent - 10 minute walk to Prado museum and easy walking to all other sights.
Sharon
juni 2024
The staff were all excellent and the adjacent restaurant was very good
Tom
januari 2025
The room was really nice, well equipped and modern. I needed to work so having a desk and comfortable chair, along with good reliable WiFi was really good. The bathroom area was spotlessly clean and very modern. Really enjoyed the shower.
Mike
november 2024
location
Mitar
maj 2023
Perfect location. Spacious and very comfortable room. Great shower. Great mattress and bedding. Very nice breakfast. Excellent staff. Very friendly, knowledgeable and helpful.
David
november 2024
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